How long does delivery take?

We typically deliver within 7–13 business days depending on your location within the United States.

Can I return or exchange my shoes?

Yes! We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging to be eligible for a return.

How do I choose the right size?

Use the size guide on each product page and measure your foot for the best fit. If you're between sizes, we recommend sizing up.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Shop Pay, Apple Pay, and Google Pay.

How can I track my order?

Once your order ships, you will receive a tracking number via email at support@nikshoes.shop. You can use this to track your package.

How can I contact customer support?

You can reach us at support@nikshoes.shop or call us at +1 (347) 377-0679. Our business hours are Monday–Friday, 9:00 AM–6:00 PM EST.